How Microsoft customer service and support agents become super agents with Copilot in Dynamics 365 Customer Service

In this customer story, discover how Dynamics 365 Customer Service with Copilot transforms customer service reps into super agents. Read the story to learn how Copilot's advanced AI capabilities empower agents to excel by streamlining processes, enhancing efficiency and ensuring superior support delivery. Ready to transition from mundane tasks to complex problem-solving and elevate customer service? Contact us to discuss how can get you started.

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How Microsoft customer service and support agents become super agents with Copilot in Dynamics 365 Customer Service published by Technology Solutions & Consulting Group

After spending over 20 years in technology sales, Mike Raines saw a need for streamlining the sales process to help customers buy what they need instead of being sold on an over-priced solution. Technology Solutions & Consulting Group was started in 2014 to fill this need. Since then, we have been dedicated to helping small - medium size businesses with their IT needs. Please contact Mike Raines to get a quote on your next IT project.

P: 904-254-1068

E: mike@tscgcompany.com

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How Microsoft customer service and support agents become super agents with Copilot in Dynamics 365 Customer Service